LUCY AMELIA, 1226021011 (2014) PENGARUH KUALITAS PELAYANAN PEMBAYARAN PAJAK KENDARAAN BERMOTOR TERHADAP KEPUASAN WAJIB PAJAK (Studi pada Sistem Administrasi Manunggal Satu Atap Bandar Lampung) INFLUENCE OF SERVICE QUALITY ON MOTOR VEHICLE TAX PAYMENT TOWARD SATISFACTION OF TAXPAYERS (Study on One Roof Integrated Administration System of Bandar Lampung). Masters thesis, FAKULTAS ISIP.