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Timothy Doli Christian, 1815061016 (2022) ANALISIS TATA KELOLA TEKNOLOGI INFORMASI BERDASARKAN COBIT 5 FOKUS SUBDOMAIN DELIVER, SERVICE, AND SUPPORT01 (DSS01) MANAGE OPERATION (STUDI KASUS: PT CERITA TEKNOLOGI INDONESIA). FAKULTAS TEKNIK, UNIVERSITAS LAMPUNG.